Terms of Service

1. Agreement to these terms

These Terms of Service (the "Terms") govern your access to and use of the website at innerbloomnotes.com and any related pages, forms, and content we publish there (collectively, the "Site"). The Site is operated by Innerbloom Network LLC, a California limited liability company ("Innerbloom," "we," "us," "our").

By accessing or using the Site, you agree to these Terms and to our Privacy Policy, which is incorporated here by reference. If you do not agree, do not use the Site.

These Terms do not license the software. The Innerbloom Therapy Notes macOS application (the "Application") is licensed separately under an End User License Agreement presented when you install it. Where these Terms and that agreement conflict as to the Application, the End User License Agreement controls.

2. Who may use the Site

You must be at least 18 years old and legally able to enter a binding contract. If you are using the Site on behalf of an organization, you represent that you are authorized to bind that organization, and "you" means both you and that organization.

3. The Site is informational

The Site describes a product that is in development. Everything on it — feature descriptions, screenshots, mockups, note examples, timelines, and pricing indications — is provided for information only and is not an offer, a contract, or a guarantee. In particular:

• Product images and note samples shown on the Site are illustrative mockups, not necessarily the shipping interface or actual output.
• The stated launch window is an estimate. We may delay, change, or cancel the Application at our discretion.
• Features described as planned or forthcoming may change or may never ship. Do not make purchasing, business, or clinical decisions in reliance on unreleased features.
• Any price or pricing model mentioned is indicative and subject to change until a purchase is actually offered.

4. Waitlist

If you join the waitlist, you agree that:

• The information you submit is accurate and is yours to submit
• We may email you about the Application's launch, availability, pricing, and closely related product news
• Joining the waitlist creates no obligation on our part to release the Application, to offer it at any particular price, to make it available in your country, or to offer you a place in any early-access program
• Joining creates no obligation on your part to buy anything

You can unsubscribe at any time using the link in any email we send, or by writing to legal@innerbloomnotes.com. We may remove any signup that appears automated, fraudulent, abusive, or submitted without the address owner's authorization.

5. No professional advice — and the limits of the Application

Nothing on the Site is medical, clinical, legal, regulatory, or compliance advice.

Read this section carefully, because it describes the boundary of what we are telling you:

Clinical. The Application is a documentation aid. It drafts text for a licensed clinician to review. It does not diagnose, does not treat, does not assess risk, and does not exercise clinical judgment. It is not a medical device and has not been evaluated by the U.S. Food and Drug Administration. You are responsible for reviewing, correcting, and approving every note before it enters a clinical record. Automatically generated text can be incomplete, mistaken, or misleading, and language models can produce fluent statements that are simply wrong — including in risk-related fields. Never sign or file a generated note you have not read.

HIPAA and privacy compliance. We describe the Application's technical safeguards accurately and in detail, and we believe they are strong. But the HIPAA Security Rule also requires administrative and physical safeguards that no software can supply — risk analysis, workforce policies, contingency planning, incident response, physical device security, and media sanitization. Installing the Application does not make your practice compliant. You remain the covered entity or business associate, and compliance remains your responsibility. Statements on the Site about encryption, audit logging, and local-only processing describe what the software does; they are not a certification, an attestation, or a legal opinion about your practice.

Recording consent. Recording a therapy session implicates informed consent, professional ethics codes, and state and federal wiretapping and eavesdropping law. Several states — California among them — require the consent of all parties to a recorded conversation. Obtaining and documenting appropriate consent before recording anyone is entirely your responsibility. We do not advise you on it.

Payer and licensure requirements. Note formats offered by the Application are modeled on common documentation conventions. They are not certified as compliant with any specific payer's requirements, any state board's rules, any accreditation standard, or any EHR's ingestion format. Verify against your own obligations.

A convenience, not a guarantee. The Application is a convenience — a documentation aid meant to save you time, not a system of record you should depend on to capture or preserve anything. We do not warrant that it will record, transcribe, summarize, or generate a note in any particular instance, that it will do so accurately or completely, or that it will be available when you need it. If a session is not recorded, a recording or transcript is lost or fails, the model returns nothing usable, or the Application otherwise errs, malfunctions, or is unavailable, that is not a breach of these Terms and gives rise to no liability, refund, or other obligation on our part — there is nothing for us to make good. Keep whatever independent notes, backups, and safeguards your practice requires.

Your notes are yours — and you must check them. Everything the Application produces is created on your own machine and belongs to you. We do not receive, store, or claim any ownership of your recordings, transcripts, or notes. Because that content is produced by automated tools — including language models that can be incomplete, mistaken, or confidently wrong — you alone are responsible for reading and verifying every note, correcting any error, and confirming its accuracy before you rely on it, sign it, or enter it into a clinical record.

6. Intellectual property

The Site and its contents — text, copy, layout, design, graphics, the Innerbloom lotus mark, logos, product names, screenshots, mockups, sample notes, and code — are owned by Innerbloom Network LLC or its licensors and are protected by copyright, trademark, and other laws. See our Legal Notices page for copyright, trademark, and open-source attributions.

We grant you a limited, revocable, non-exclusive, non-transferable license to access and view the Site for your own personal or internal business use. You may not:

• Copy, reproduce, republish, mirror, or redistribute substantial portions of the Site
• Frame the Site or present its content as your own
• Scrape, crawl, harvest, or use automated means to extract content, except that well-behaved search engine crawlers may index public pages
• Use the Site's content to train, fine-tune, or evaluate a machine learning model without our prior written permission
• Remove, obscure, or alter any copyright, trademark, or other proprietary notice
• Reverse engineer, decompile, or attempt to derive the source of any software made available through the Site, except to the extent that restriction is unenforceable under applicable law

All rights not expressly granted are reserved.

7. Acceptable use

You agree not to:

• Use the Site for any unlawful purpose or in violation of these Terms
• Interfere with, disrupt, overload, or attempt to gain unauthorized access to the Site, its servers, or any connected network
• Probe, scan, or test the vulnerability of any system without our prior written authorization
• Submit false, misleading, or third-party information through any form on the Site
• Submit anyone's protected health information, client records, or other confidential clinical data through any form on the Site or by email to us (see Section 8)
• Transmit malware, or use the Site to distribute spam or unsolicited communications
• Impersonate any person or entity or misrepresent your affiliation

We may suspend or block access to anyone who violates this section.

8. Do not send us protected health information

Innerbloom Network LLC is not a HIPAA covered entity and, because the Application runs entirely on your own machine, we are not your business associate and no Business Associate Agreement is required or available for the Application.

Do not send us protected health information. That includes client names or initials, dates of birth, session audio, transcripts, clinical notes, unredacted screenshots, and any other identifiable client data — in web forms, emails, support requests, or bug reports. Redact before you send.

If you transmit PHI to us anyway, you do so at your own risk and in breach of these Terms. We will delete it on discovery. You agree to indemnify us for any claim arising from your unauthorized transmission of PHI to us.

9. Third-party names and non-affiliation

The Site refers to third-party products by name — including electronic health record and practice platforms — solely to describe compatibility and to help you understand where the Application fits in your workflow. We are not affiliated with, endorsed by, sponsored by, or partnered with any of them. All third-party names and marks belong to their respective owners. See Legal Notices.

10. Third-party links and services

The Site may link to third-party websites and resources. We do not control them, do not endorse them, and are not responsible for their content, products, or practices. Your dealings with any third party are between you and that third party.

11. Disclaimer of warranties

12. Limitation of liability

13. Indemnification

You agree to defend, indemnify, and hold harmless Innerbloom Network LLC and its members, managers, officers, employees, and agents from any claim, demand, loss, liability, damage, cost, or expense (including reasonable attorneys' fees) arising out of or relating to: (a) your use of the Site; (b) your breach of these Terms; (c) your violation of any law or the rights of any third party; or (d) your transmission of protected health information to us in violation of Section 8.

14. Changes to the Site and these Terms

We may modify, suspend, or discontinue any part of the Site at any time without notice. We may also revise these Terms. If we make material changes, we will update the effective date above and post the revised Terms here. Changes take effect when posted. Your continued use of the Site after that means you accept them. If you do not accept, stop using the Site.

15. Governing law and dispute resolution

These Terms are governed by the laws of the State of California, without regard to its conflict of laws rules. You and Innerbloom agree to the exclusive jurisdiction and venue of the state and federal courts located in Riverside County, California for any dispute not subject to any alternative dispute resolution provision we may add, and each party waives any objection to that venue.

If you are a consumer resident in a jurisdiction whose law entitles you to bring proceedings in your local courts or to the protection of mandatory local consumer law, nothing here removes that right.

16. General

Entire agreement. These Terms, together with the Privacy Policy and Legal Notices, are the entire agreement between you and Innerbloom regarding the Site, and supersede any prior understanding on that subject.

Severability. If any provision is held unenforceable, it will be modified to the minimum extent necessary or severed, and the rest remains in effect.

No waiver. Our failure to enforce any provision is not a waiver of it.

Assignment. You may not assign these Terms without our written consent. We may assign them in connection with a merger, acquisition, or sale of assets.

No third-party beneficiaries. These Terms create no rights in anyone other than you and Innerbloom.

Survival. Sections 5 through 13, 15, and 16 survive any termination of your use of the Site.

Headings. Section headings are for convenience only and do not affect interpretation.

17. Contact

Questions about these Terms: